Our Client Guarantee

If a client is not satisfied with the presentation of one of our programs,  we offer a 100%, no questions asked, money-back guarantee. Of the many thousands of participants who have attended our programs, no one has ever asked for a refund!  

Getting Results Without Authority

Course Outline

• Distinguish between authority and influence

• Personal Effectiveness

• Adapting to the Style of others

• Determine audience communication requirements

• Assess and improve listening capabilities

• Understand how assumptions influence beliefs/actions

• Understand your own conflict resolution preferences

• Understand the basics of win-win negotiations

• Gain the ability to gain the support of others

Who should attend:

• Managers

• Supervisors

• Team Leaders

• Project Managers

• Office Personnel

• And those who need to get work accomplished through others-even when they do not have direct authority.
  

Objectives

• Establish credibility so you can begin to influence

• Create a collaborative work environment for faster, better results

• Let work styles and communication differences work for—not against you

• Sell your ideas and implement change successfully

• Achieve trust and give-and-take relationships up, down and across the organization

• Project self-confidence without being aggressive

• Know your assets, blind spots and hidden biases

• Apply a “win-win” model to conflict and negotiate positively

• Manage commitment and “ownership” to get results

Straight Forward Training  

Summit Advisors provides the most innovative solutions confronting common challenges to meet all your management and leadership training needs.

Support for our service

If you have any question about our service, email us at support@training-dev.com