Course Outline

Coaching for High Quality Performance

• Giving and receiving criticism constructively

• Minimizing Defensiveness

• Analyze your coaching strength and weaknesses

A Coaching & Counseling Framework

• Define differences between Coaching and Counseling

• Identify when each is appropriate

• Describe the importance of Coaching and Counseling to Leadership and Empowerment

• The Ethics of Effective Coaching and Counseling

Counseling

• Specify "Rules" of Counseling

• Use facilitative listening and Precision Communication Skills

Who should attend:

• Managers

• Team Leaders

• Project Managers

Objectives
 

• Create a Climate for Success

• Inform, Delegate, and Motivate to Achieve Objectives

• Apply the Most Appropriate Supervisory Style to Individuals and Situations

• Understand How to Apply Various Motivation Techniques

• Learn a Six-Step Coaching Model and Create an Action Plan

• Know When to Manage and When to Lead Your Team

• Develop a High-Performance Team

• Use Effective Communication to Motivate and Coach

Activities

• Self Assessment

• Practice a 6-step coaching model

• Small group exercises