Course Content

Negotiating Process

Planning

Stages of Negotiation

Negotiating in a Highly Competitive Environment

• Developing Cooperative Strategies

• Building Coalitions

• Building Trust

Resolving Disputes

Negotiation Strategy

Negotiation Tactics (Signaling)

Measures and Counter Measures

Negotiating Across Cultures

Who should attend:

• Executives, managers, salespeople and top-level deal makers who are responsible for negotiating the best possible terms for their organization.

Key Benefits

• Know when to employ or ignore the negotiation option

• Develop an effective plan & strategies

• Understand what behavior to adapt at each stage

• Adjust participants communication style to achieve desired results

• Successfully apply the benefits of Persuasion

• Practice and receive feedback on your negotiation skills

• Effectively negotiate face-to-face, on the telephone, through email and other media

• Recognize the most common negotiating ploys

• Counter the most common negotiating ploys