This Workshop gives you strategies that help you
remain calm, poised, and able to make clear
decisions even in the midst of chaos.
What You’ll Learn
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Approach an employee about the problem behavior ... in a way
that minimizes accusations, hostility, and defensiveness
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Create an improvement plan ... and get your employee to
commit to it
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Coach the employee ... so there's no chance of
misunderstanding
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Document the process ... to encourage steady progress
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Discipline, reassign, or dismiss the person if the problem
doesn't improve ... and handle it all fairly
Who Should Attend
