
Course Outline
Who should attend: New and experienced Managers
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Directors
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Managers
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Supervisors
Objectivesz
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Identify the challenges to effective
performance management
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Understand your company’s appraisal system
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Understand and conduct performance planning,
facilitation and evaluation
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Practice the skill of setting goals,
providing effective feedback and conducting
alignment discussions
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How to give and receive criticism
constructively
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Learn to minimize defensiveness in yourself
and others
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Demonstrate a five-step coaching discussion
model
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Record-keeping and compliance issues
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Write a performance appraisal document
- Conduct an effective
performance appraisal meeting