Poor management leads to increased turnover, loss of customers, legal challenges and lost revenue and profits. Supervisory management skills usually do not come naturally - they must be developed. Your organization has already made the investment in you; now equip yourself with the tools you need to succeed as a supervisor, manager, leader, coach, team builder and motivator.

 This unique workshop will enhance your ability to make improved informed assignments, performance appraisals, schedules, increase your knowledge of legal issues, better manage e-mail... with AND ENERGIZE YOUR TEAM

 

Your staff looks to you as a delegator, a coach and a counselor. Your boss sees you as a communicator between employees and management...and as the one ultimately responsible for your team's success or failure.

Who should attend

• Team Leaders

• Supervisors with 0 to 5 years experience

• Employees identified as potential supervisors

Objectives

• Learn how to balance competing demands while boosting creativity, enthusiasm and commitment?

• Learn how to manage tough demands placed on you, while money is tight and your direct reports are feeling the pressure.

• Learn how to develop a keen sense of timing for taking corrective action or firing an employee

• Learn the legal implications of your decisions.

• Develop and gain confidence to win the respect of your boss, peers, and team members!

• Learn how to unify employees into a smooth productive team.

• Learn team dynamics and how they are changing and becoming more diverse.

• Learn how to create cross-cultural synergy and manage your team for peak performance.

• Learn how to slash employee turnover costs and prevent hassles by using proven highly effective interviewing techniques.

• Understand how to manage in a rapidly changing environment

• Learn to plan, organize, communicate and monitor

• Apply the most appropriate leadership style to each individual and situation

• Understand your legal responsibilities

• Learn how to give and receive constructive criticism

• Maximize individual performance

• Learn techniques to cope with challenging employees

• Use delegation for effective employee development, time management and motivation

• Increase performance through coaching

Learn Your Strengths & Weaknesses

Assessments

• Leadership Assessment: Learn how you lead as a leader now — and how you can become more persuasive and effective.
• Employee work-style assessment: Assess each team member's specific strengths and weaknesses.
• Coaching self-assessment: Could you benefit from coaching more? Discover what's holding you back.